To get paid, your accrued balance is sent to your bank account. Bank transfer (SEPA in Europe; domestic transfer in Poland) is the only payout method we support — additional providers will come later.
Two paths, depending on who you are:
Individuals — request the payout from Finance → Methods. That's the whole step.
Legal entities — before your first payout, message your account manager to confirm invoice details (company name, billing address, VAT, beneficiary fields). After that, payouts work the same.
Tax info we need. We're legally required to collect your tax identification — NIP for legal entities, PESEL or other tax ID for individuals — and to report payments to the Polish National Revenue Administration (KAS) under EU Directive 2021/514 (DAC7). Payouts may be paused until this info is on file.
What happens after you request:
A manager runs a final check on the transactions in the request. If anything needs clarification, they can pause the payout until it's resolved.
Once approved, we initiate the bank transfer within 1-3 banking business days.
Funds settle in your account once your bank — and any intermediary banks — process the transfer.
Status states:
Pending — payout requested, manager review or transfer in flight.
Success — we've sent the funds.
Error — the transfer couldn't go through. The detail page explains why and what to do next.
Invoices. Every successful payout generates an invoice you can download or share. It groups your accruals by offer and target action, and includes your details and Monevibe's company details.
Heads-up:
Once the funds leave us, settlement timing depends on the intermediary banks in the chain. We're responsible up to the point of initiating the transfer; what happens between banks is on them. If a payment hasn't landed after a reasonable window, contact support with your payout ID and we'll trace it.
Multi-currency accruals are listed separately on the dashboard.
Inactivity: if your account is inactive for more than 6 months, pending commissions can be written off. After 12 months of inactivity, the account is deleted automatically.
Want to know what "On hold" means and why some accruals aren't immediately withdrawable? See Track your earnings and hold periods.
